Technology
Air Conditioner
Installation and Ordering Process
Benefits
Technology
Are there any other uses of the technology?
Absolutely. The underlying technology Thermolube is presently installed in over one million
automotive air conditioning systems. The name of the automotive product is ICE 32.
Is the product hazardous or harmful in any way?
No. The product is not hazardous. The product is packaged and installed in a manner that ensures the
product goes from the package directly into the air conditioning system.
Who makes the product?
Shrieve Chemical Products, Inc. They are a leading manufacturer of refrigeration and air conditioning
oils and lubricants. The 30-year, private company is based in Houston, Texas.
Is ICE 22 similar to the additives commonly used in refrigeration oils?
No, those types of additives use surface reactive chemistry, and some can cause stability problems.
ICE 22 is a highly stable base lubricant that has outstanding anti-wear and extreme pressure characteristics.
What is Thermolube?
The underlying lubricating technology designed specifically for air conditioning systems.
The technology has been installed in over one million automotive air conditioning systems under the ICE 32 brand.
The technology is now being used in residential and commercial air conditioning systems under the ICE 22 brand.
Does the product contain Chlorine or is sulfur-based like some competitive products?
No! Chlorine-based or sulfur-based lubricants can cause damage to your air conditioning system.
Some of our competitors products do, in fact, use Chlorine or are sulfur-based, so please be ware.
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Air Conditioner
Can ICE 22 damage my A/C system?
No. ICE 22 was specifically designed to improve residential, commercial and automotive air conditioning
systems. The product has undergone extensive third-party industry standard tests to ensure that the product
does not negatively impact the refrigerant or metal components in your system. In fact, the testing indicated
that ICE 22 improved thermal conductivity, reduced wear and tear, and reduced corrosion in both refrigerant and
metal components.
Can ICE 22 leak out of my A/C system?
No. Your air conditioning system is a closed-loop system, so there is no chance for the product to escape.
If there was a leak in your system, only small traces of ICE 22 could leak out; however, the chemical properties
in the product would actually reduce the leak rate of the refrigerant.
Will adding ICE 22 void my entire A/C warranty?
No. The Magnuson-Moss Warranty Act indicates that manufacturers can not simply void your warranty just because
ICE 22 was introduced into the system.
Do you provide a warranty?
ICE 22 is pleased to provide a limited, supplemental compressor warranty. Please refer to our
Warranty page for details.
Where does the sludge/build-up go?
Any oil build-up that results from years of service is normally returned to its original state by the product.
Any remaining build-up is collected by the internal filtration system.
What is SEER?
It is an acronym that stands for Seasonal Energy Efficiency Rating. It is rating that determines how
energy efficiency of your system.
If I drain the oil, do I have to replace the ICE 22?
Generally, no. However, if you completely drain the oil, some ICE 22 will be removed from the system.
As a result, it is recommended to re-install ICE 22.
If I have a leak do I need to reinstall ICE 22?
If the leak is minor, then no. If leak is major, then it is recommended to re-install ICE 22.
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Installation and Ordering Process
How many do I need to order?
Each service services up to a 5 tons unit. Most residential systems are between 2 and 5 tons. For example,
if you have two air conditioning units, you will need 2 cans of product. For larger systems you will need,
one can per 5 tons. For example, if you a single 7-ton unit, you will need 2 cans of product. For larger commercial
systems (either larger tonnage or more than 10 systems), please call our customer service department to obtain
special pricing at 1-866-94-ICE22.
How long will it take to install?
Roughly 30 minutes. The majority of this time is used to take the appropriate before and after
measurements of electricity, temperature, noise and pressure.
Do I need to be home for the installation?
No. If you do not wish to be home, you must leave your air conditioning running (set your thermostat low),
and our technicians must have unfettered access to the unit. Please note, that in this circumstance, we will
be unable to check the inside air temperature as well as complete parts of our complimentary energy and air
conditioning check. Furthermore, as a result, you will waive your right to the performance guarantee.
What if I need to reschedule?
Call the toll-free number and our customer service representatives will be more than happy to set a new appointment.
Do you accept credit cards?
Yes. We currently accept MasterCard and Visa.
What is included in the complimentary energy and air conditioning check?
Coil cleanliness, air filters, insulation, system pressure, light bulbs, electric bill check.
What are the normal installation hours?
9am to 7pm
What is the refund/exchange policy?
All sales are final. ICE 22 mixes with the existing refrigerant and oil once it is installed
into an air conditioning system. Therefore, one cannot extract just the ICE 22 from the system after the installation.
As a result, no refunds or exchanges can be granted, so all sales are final.
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Benefits
What type of electricity savings should I expect?
Electricity savings is highly dependent on the current state of your air conditioning system. Newer systems
typically experience fewer immediate savings than older systems due to the fact that they are in better
condition. Overall, we have experienced anywhere from 0% (brand new system) to 50% (older system) savings.
If the electricity savings are more prevalent in older systems, if I have a newer system do I need the product?
Yes. Remember, a key, proven benefit is that ICE 22 reduces wear and tear in addition to refrigerant and
metal decomposition. This means that your air conditioning system will last longer, incur fewer maintenance
issues, and operate closer to new condition than if you did not have the product.
What type of results should I expect?
Again, the results are highly dependent on the current state of your air conditioning system. In most cases,
our customers have experienced an immediate electricity, temperature, and noise reduction. We have yet to see
a case where the product did not reduce at least one of the three electricity, temperature or noise.
Is there any type of guarantee?
Yes, Starzec Energy Efficiency Solutions, LLC is proud to offer a Money Back Performance Guarantee.
When a certified, licensed technician installs ICE 22 in your air conditioning system, they perform before and after
measurements of electricity consumption during start-up, electricity consumption at runtime, indoor air duct
temperature and noise. If your system does not improve in at least one of these measurements, you will receive a
full refund.
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